Which means you have a will but it's not powerful or important enough.
That will can get you in deepshit trouble. I was just called up by one of my co-workers. Her son is seriously sick for the moment so she is not in the office taken some days off. Suddenly an artist comes up in the feed that he so urgently needs to know the ISRC code for one of his songs. He couldn't find it on the distribution page. Around five minutes he starts to call my co-worker. She doesn't have her phone number on the page, but if you search you can find her number in other press coverage. She is trying to decide which medication to get for her sick child and this artist is calling on and on again. In the end, she had to call me to get the code out there.
First of all the ISRC is put there by the artist. He should know what the code is. He should have his own record over that. Second what is so in a hurry that you need code the same five minutes? It's an old song from years ago. He would have gotten the code from us during the day. But there is no reason for us to drop everything that we are doing just because an artist doesn't have their shit together.
Then calling people with a number you just found online is not ok. This is the reason we don't have phone support any longer is that people misused it. To many just go for the phone. And even if she had answered, she doesn't know the code and had just said you have to wait. Another thing about this it's also happened during lunch hour. So you would expect people to be at lunch even.
In this case, sure it takes me one minute to find it and send it over. Still, the silent closing door was shut on this artist. I'm definitely not gonna do any favors for him. It's not ok that my colleague had to deal with this small crap of shit because an artist doesn't know or understand the manner.
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